Terms Content~
*FREE Delivery Policy. Free delivery if spend more than £200.00 excl vat. If less than £200.00 delivery cost is £8.50 This excl boilers & Clinders. Delivery cost for boilers is £25.00 Delivery cost for Cylinders is £30.00
The Customer may only return product to GMS for a refund or credit with the prior consent of GMS.
Return must be made within 7 days of the date of delivery (as stated on the delivery documentation).
GMS Ltd Returns Policy.
The customer may only return products to GMS, and receive a credit or refund, on the following conditions:
The Customer may only return product to GMS for a refund or credit with the prior consent of GMS.
Return must be made within 7 days of the date of delivery (as stated on the delivery documentation).
Products must be returned to GMS in their original condition and packaging and in a condition which will enable them to be immediately fit for re-sale. The Customer must state the relevant GMS reference number and invoice details on the GMS Customer Returns Form, on the rear of the despatch note or available on GMS Online, enclosing it with the product (or other proof of purchase).
Where specific instructions appear in this web site or with any product regarding its return to GMS, the Customer must follow such instructions.
If the Customer does not quote invoice details or the GMS reference number, as on the original despatch note, the credit will be based upon the lowest sales price.
For products returned due to Customer error or no longer required and returned in accordance with (i) - (iii) above a re-stocking charge of 25% of the invoice value, subject to a £5.00 minimum, will be applied.
Where the Customer returns products to GMS not in accordance with (i) - (iii) above (for example, after 7-days from the date of despatch and in an unfit state) GMS will refuse delivery or may apply a re-stocking charge which relates to the actual cost of reprocessing (subject to a minimum 25% of invoice value and a £5.00 minimum).
This returns policy excludes Printed Circuit Boards, non-catalogue products and specially manufactured products.
All products are returned to GMS at cost to the Customer and at the Customer's risk. GMS accepts no responsibility for any loss of or damage to them or any items received by GMS with them.
Products to be returned to GMS should be adequately packed and despatched freight prepaid, clearly labelled to:
G.M.S. LTD
CUSTOMER RETURNS DEPARTMENT,
167 Ilford Lane,
Ilford,
Essex,
IG1 2RT
~~~692~695~~